General Terms and Conditions
1. Scope of application
These General Terms and Conditions (GTC) apply to all contracts for the purchase of goods that you enter into with us, QuR.digital GmbH, Große Elbstraße 135, 22767 Hamburg, via our online shop.
Pre-formulated conditions that deviate from these GTCs do not become part of the contract, even if we are aware of them, unless we expressly agree to their validity in text form (e.g. by e-mail).
The present GTC only apply if you are a consumer within the meaning of § 13 BGB. This is the case if the purpose of the ordered products and services cannot be predominantly attributed to your commercial or self-employed professional activity
A purchase from customers who act in the exercise of a commercial or independent professional activity and therefore as entrepreneurs within the meaning of § 14 BGB or a sale of unusual quantities must be reported separately in advance.
The contractual language is exclusively German
2. Conclusion of the contract
Our information on products and prices within each order process is subject to change and non-binding.
You can put products into the virtual shopping cart without obligation. After clicking the "Continue to checkout" button, you can enter the delivery and invoice data and select the desired payment method. You can correct your entries at any time before sending the binding order by using the correction aids provided in the order process. By clicking the button "Buy now" you place a binding order for the products in the shopping cart. The confirmation of receipt of your order is sent via e-mail immediately after sending your order.
When the purchase contract with us comes into effect depends on the payment method you have chosen. Currently we only offer purchase on account. Here we accept your order by sending a declaration of acceptance in a separate e-mail or by shipping the goods within two working days.
The text of the contract is not stored by us.
3. Prices and methods of payment
All prices on the shop page are exclusive of the applicable value added tax. Since we do not sell physical products, there is no shipping fee.
Unless otherwise stated, payment claims from the concluded contract are due immediately.
4. Terms of delivery and shipping
Our products and services are delivered by electronic means (e.g. by e-mail) to the delivery address you specify (e.g. the e-mail you provide).
You will be informed about delivery times and delivery restrictions (e.g. limitation of deliveries to certain countries) for the individual products in the respective product description.
Possible customs duties or local taxes have to be paid by you.
5. Reservation of title
The product delivered to you remains in our property until full payment has been received.
The statutory warranty rights for defects shall apply.
7. Cancellation policy
Right of revocation:
You have the right to revoke this contract within fourteen days without giving the reasons. The revocation period is fourteen days from the date of conclusion of the contract. In order to exercise your right of revocation, you must inform us by means of a clear statement (e.g. a letter or e-mail sent by post) of your decision to revoke this contract. You can use the attached sample revocation form for this purpose, but this is not mandatory.
In order to comply with the revocation period, it is also sufficient to send the notification of the exercise of this right of revocation before the end of the revocation period.
Your right of revocation expires prematurely if we have provided the service in full and have only begun to perform the service after you, as a consumer, have given your express consent to this and at the same time have confirmed your knowledge that you will lose your right of revocation if we perform the contract in full.
Consequences of the revocation:
If you revoke this contract, we must reimburse you for all payments we have received from you immediately and at the latest within fourteen days from the day on which we receive notification of your revocation of this contract. For this refund we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event will we charge you any fees for this refund.
If you have requested that the services should commence during the cancellation period, you shall pay us a reasonable fee corresponding to the proportion of the services already provided by the time you notify us of the exercise of the right of cancellation in respect of this Agreement compared to the total amount of services provided under the Agreement compared to the total amount of services provided under the Agreement. If our services have been provided free of charge, you are not entitled to a refund
- End of revocation instruction -
Sample revocation form:
I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods:_____________ (*) / the provision of the following service:_____________ (*)
Ordered on _________________(*) /received on______________(*):
Name of the customer(s)_______________________________________
Address of the customer(s)______________________________________
Signature of the customer(s)____________________________________
(only if communicated on paper)
(*) strike out where approrpiate
8. Image and copyrights
All copyrights and image rights displayed on the website and thus also in the shop are owned by us or we are entitled to use them. Further use without our expressed consent is not permitted.
9. Note on alternate dispute resolution
The EU Commission offers the possibility of online dispute resolution on an online platform operated by it. This platform can be accessed via the external link http://ec.europa.eu/consumers/odr/.
In accordance with § 36 (1) and (2) of the Consumer Dispute Settlement Act, we would also like to point out that we are neither willing nor obliged to participate in dispute settlement proceedings before a consumer arbitration board.
10. Changes to this GTC
We have the right to change these terms and conditions at any time with effect for the future.
We will inform you of an intended change by e-mail. The respective change will only become effective if you do not object to it within two weeks after sending our e-mail. Timely dispatch of your objection is decisive for compliance with the 2-week period.
If you object to the change within the 2-week period, we are entitled to terminate the contractual relationship with you without notice, without this giving rise to any claims against us. If we nevertheless continue the contractual relationship after your effective objection, the old General Terms and Conditions shall remain valid.
11. Final provisions and choice of law
Solely German law applies, excluding the provisions of the UN Convention on Contracts for the International Sale of Goods. In the case of consumers, this choice of law shall only apply insofar as the protection granted by mandatory provisions of the law of the state in which the consumer has his habitual residence is not withdrawn.
Should individual provisions be legally ineffective or impracticable in whole or in part, or should they later lose their legal effectiveness or practicability, the validity of the remaining provisions shall not be affected. The invalid or unenforceable provisions shall be replaced by the statutory provision.